EARLY BIRD SPECIAL* BUY ONE, GET ONE FREE

Create WOW Virtual
Summit 2020

The customer experience you provide has become more important than your product or service.  It’s how business is won – and lost.  Attend our Summit and discover how to Create WOW customer experiences every time. 

CX 2020 Virtual Summit

POWERED BY CREATE WOW SUMMIT

Experience CX 2020, the nations premier customer experience management summit. Hear from CX experts, digital marketing & so much more. Attend exclusively online and, for this year only, completely free. Don’t miss out on the chance to get in on the ground floor of CX 2.0–Customer Experience Evolve.

We’re Going Virtual!

Due to the COVID-19 pandemic and social distancing recommendations, we have decided to hold this year’s Create WOW Summit virtually – and for free!  While the location may have changed, it’s still going to be an awesome event with great keynotes and plenty of insights from CX experts and industry leaders. 

In fact, much of what we had planned for our biggest and best Summit yet – originally scheduled for September in Nashville –  is going to be made available virtually during this week-long virtual event including:

Thought provoking keynote speakers

Platform & product update sessions

In-depth look at listings & reviews

Dates and registration details will be announced shortly.  In the meantime, please register for our newsletter to receive Summit 2020 updates and news on the latest developments.

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Customer Experience Evolved

The customer experience you provide has become more important than your product or service. It’s how business is won – and lost. Attend the virtual CX 2020 Summit, in partnership with Create WOW Summit, and discover how to Create WOW customer experiences.

Summit 2020

2-for-1 Special Offer Now with Flex Pricing!*

NASHVILLE, SEPT. 13-15, 2020 
*In the event that the Summit has to be rescheduled or canceled, due to health concerns or restrictions related to the Coronavirus (COVID-19), any tickets purchased will be credited 100% towards the next event and you will be also able to transfer the credit to another person in your company.
3 DAYS
400+ ATTENDEES
30+ SESSIONS

Customer Experience Evolved

The customer experience you provide has become more important than your product or service.  It’s how business is won – and lost.  Attend our Summit and discover how to Create WOW customer experiences every time.

The Create WOW Summit is ideal for a wide range of executives, managers and roles from many diverse industries:

CEO
Chief Marketing Officer
Chief People Officer
Chief Digital Officer
Customer Experience Manager/Executive
HR Manager/Executive
Data Analytics Manager/Executive
Marketing/Sales Manager/Executive
Employee Engagement Manager/Executive
Mortgage
Real Estate
Insurance
Automotive
Banking & Finance
Hospitality
Food Service
Healthcare
Media & Communications
Learn from Experts

Learn about the latest best practices, new strategies & future trends from industry leaders. 

Network with Influencers

Hear thought-provoking keynotes & attend breakout sessions while networking with peers. 

Tech Secrets and Ideas

Bring back practical tips & tricks from hands-on workshops & SocialSurvey product training.


“Outstanding content both this year and last. In an industry where so many conferences are the same, this is a must attend for anyone looking for new and creative ideas to better operate their own business.”

Jim
2019 Attendee

“The WOW Summit is one of the events I make it a point to attend every year.”

Corey
2019 Attendee

“Would highly recommend to anyone looking to boost their business!”

Chad
2019 Attendee

“This was one of the best conferences I’ve ever attended. Great content that not only gave me a chance to learn something new, but to foster new ideas that are applicable and usable.”

Geoff
2019 Attendee

“Provided great value and insights to help identify ways to continue to build and promote our brand.”

Traci
2019 Attendee

Submit your Speaker Proposal

Be a part of the industry’s premier Customer Experience event by speaking at the Create WOW Summit. We are looking for marketing, sales, culture and CX professionals. Learn more about available speaking opportunities.

Keynotes

Take a peek at our 2020 lineup of keynotes and industry professionals 

Dennis 2 1
Dennis
Snow

A 20 year Veteran with WALT DISNEY WORLD Company

Brittany
Hodak

Superfan Strategist, International Keynote Speaker

Scott
Harris

CEO & FOUNDER OF
SOCIALSURVEY, CX EXPERT & AUTHOR

WELCOME TO NASHVILLE

Music City Center

We couldn’t think of a better place to hold a customer experience event. Visiting Music City is always an (excellent!) experience. Home to the Grand Ole Opry, Nashville is known for its outstanding restaraunts, hotels, live music of all types, and hospitality. 

So kick up your heels and enjoy everything Nashville has to offer during our 3-day Summit. Yee-Haw!

Need complete location details?

WOW PARTY

SEPTEMBER 14, 2020 @ 6:30 PM

Rooftop Party On Broadway Street

Don’t Miss this Special Offer*
Buy One Early Bird Ticket, Get One FREE!

*Special only available until June 30, 2020.

BOOK NOW FOR THE BEST PRICING!

Full access to all keynotes and breakout sessions
Choice of 3 CX tracks with up to 6 sessions in each
Practical hands-on workshops
Product roadmap one-on-one sessions with CSMs
Access to exhibitor hall and all exhibitors
Breakfast & lunch each day +1 special dinner event!
$395

EARLY BIRD

through June 30

$495

LIMITED

through July 30

$595

LIMITED

through August 30

$895

FULL PRICE

through September