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Snow Dennis

KEYNOTE | A 20 Year Veteran with Walt Disney World Company

Dennis Snow

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World organization. There, he developed his passion for service excellence. Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, and Verizon Wireless.  Snow’s articles have appeared in a number of industry publications and he is a featured customer service expert on several business news-talk radio shows. He is the author of two books, Unleashing Excellence: The Complete Guide to Ultimate Customer Service and Lessons From the Mouse: A Guide for Applying Disney World’s Secrets of Success to Your Organization, Your Career, and Your Life.

Explore these two books, Unleasing Excellence & Lessons from the Mouse

20-YEAR VETERAN OF THE WALT DISNEY WORLD COMPANY FORMERLY WITH THE DISNEY INSTITUTE